Surprise Box FAQs

We're so excited for our first ever Surprise Box Sale! We're answering all of your Surprise Box questions!

What is the Surprise Box Sale?

Twice a year, we are offering these fun grab-bag style surprise boxes that include styles from our previous collections. 

What are the options for the Surprise Box?

The Surprise Boxes come in two sizes - Small and Big. The Small Box is $20 and the Big Box is $25. 

What styles are included in the Surprise Boxes?

Each box includes 4-5 styles and the boxes are valued at over $40!

The Small Surprise Box selection may include Infant, Toddler, & Small Bows, Soft & Stretchy Headbands, Grippie Clippies, Flower clips, and much more!

The Big Surprise Box selection may include Big & Giant Bows, Hard Headbands, Glitter Clips, Keychains, Purses, and much more!

Visit our Instagram to see our Surprise Box story highlights for a peek at what can be included in your box!

How much is shipping?

All Surprise Boxes ship free!

Can I return or exchange my Surprise Box?

Unfortunately, all Surprise Boxes are final sale and not eligible for returns or exchanges.

Can I make special requests for specific items in my Surprise Box order?

We will try our very best to accommodate your special request. You can add your request in the notes section of your order. We have very limited quantities on some styles, so we recommend ordering as soon as possible.

Can I get matching Surprise Boxes for sisters or twins?

Yes, you will just need to order 2 boxes and then put your request in the notes section of your order. The selection available for pairs will be limited, so we will try our very best to get you only pairs.

What is RefugeeOne?

For each Surprise Box sale, we are donating $5 to RefugeeOne! RefugeeOne is a local non-profit organization in Chicago. 

RefugeeOne creates opportunity for refugees fleeing war, terror, and persecution to build new lives of safety, dignity, and self-reliance. ​Every year, RefugeeOne serves more than 2,500 refugees and immigrants of all ages, ethnic groups, faiths, and backgrounds. Their primary focus is to assist these resilient individuals in becoming an independent, self-supporting member of their new community. 

When Bows Arts was founded, some of our very first employees were Vietnamese refugees. Nowadays, all of our bow makers are refugees or immigrants. Many of our bow makers have been with us for over 20 years, and their love and dedication to making bows is what our brand is built on. We want to continue to support refugees through this organization, and we have an exciting upcoming collaboration with RefugeeOne that we can't wait to share!

 Leave a comment below if you have any other Surprise Box questions! 

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